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Elements and Performance Criteria

  1. Identify an area requiring improvement
  2. Apply DMAIC process
  3. Review and confirm improvement

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Competitive systems and practices include one or more of:

lean operations

agile operations

preventative and predictive maintenance approaches

statistical process control systems ,including six sigma and three sigma

Just in Time (JIT), kanban and other pull-related operations control systems

supply, value, and demand chain monitoring and analysis

5S

continuous improvement (kaizen)

breakthrough improvement (kaizen blitz)

cause/effect diagrams

overall equipment effectiveness (OEE)

takt time

process mapping

problem solving

run charts

standard procedures

current reality tree.

DMAIC includes all of:

define

measure

analyse

improve

control and standardise.

Define improvement project includes all of:

'as is' process map

defining benefits from the project

problem statement

goal statement

project scope.

Measurement includes one or more of:

identification of key measures/attributes

sampling schedule for project

variations and limits.

Analyse includes one or more of:

statistical analysis of data

root cause analysis

use of various problem solving/analysis tools.

Improvement includes one or more of:

generation and testing of improvements

selection of appropriate improvements.

Control and standardise includes one or more of:

documenting

transferring ownership of improved process.